Customer Care

What are my rights regarding privacy and how can I exercise them?

According to the European General Data Protection Regulation, YOOX allows you to:
  • withdraw your consent to the treatment of your personal data, or request the rectification at any time;
  • obtain access to your personal data and information about its treatment, including a copy of your personal data;
  • delete your personal data or discontinue its use by YOOX, under certain conditions;
  • obtain data portability, if technically feasible;
  • deny consent to the processing of your personal data for marketing purposes;
  • submit a complaint to the competent Supervisory Authority, including the Italian Supervisory Authority, to request a verification or report a violation.

Contact us for further information, specifying your request and selecting "Privacy" in the drop-down menu.