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  • Follow your Return
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    • Return Policy
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CONTACT US

  • Email
  • Phone 1-800-795-6087 M-F 9AM-11PM ET

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Exchanges

If you wish to change the size and/or color of an item that you purchased, you can do so at no additional cost within 60 days of delivery date.  Fill out the Return Form, choose the “Exchange” option and select a replacement size and/or color from th...

Where is my return?

You can check the status of your return at any time on the Follow your Return page.

Ordering on yoox.com

To make purchases on yoox.com you do not need to register; however, we suggest you create an account to access exclusive areas and services dedicated to our customers. Item search Discover new trends and the most interesting designers directly from o...

Shipping Times and Costs

Our delivery costs are flat and there are no extra costs at delivery (duties are on us!). In case sales taxes apply, the amount will be clearly displayed at checkout. UPS is our courier for all shipments. You will receive an email containing your Tracking...

CONTACT US

  • Email
  • Phone 1-800-795-6087 M-F 9AM-11PM ET