Customer Care


So reliable you’ll wish we could babysit.

Shipping Times and Costs

Our delivery costs are flat and there are no extra costs at delivery (duties are on us!). In case sales taxes apply, the amount will be clearly displayed at checkout. UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our U.S. distribution center.

Our warehouse is closed for these Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

Shipping Restrictions

At this time we are unable to ship orders to General Delivery, P.O. Boxes, APO, FPO, U.S. Territories (except for Puerto Rico). Orders made to any of these addresses will be canceled.

We deliver to over 100 countries around the world. The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically canceled. Please select the correct country site for your order from the link in the corner of every page.

If you decide to use a Freight Forwarding service to ship or hand-carrying items internationally, the Vendor will not assume any responsibility for damages, defects, material difference, or loss that occurs to those goods after they are delivered to you or to a freight forwarder. Therefore, the vendor will not be able to assist you with return, replacement or refund for any products shipped outside of the U.S. by hand-carrying or freight forwarding service.