Shipping

So reliable you’ll wish we could babysit.


Shipping Times & Costs

Our delivery costs are flat and there are no extra costs at delivery (duties are on us!). In case sales taxes apply, the amount will be clearly displayed at checkout.UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our U.S. distribution center, approx. 2-3 business days from order date. Packages shipped with signature upon delivery are determined by the UPS carrier's discretion.

Our warehouse is closed for these Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

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Shipping Restrictions

At this time we are unable to ship orders to General Delivery, P.O. Boxes, APO, FPO, U.S Territories. Orders made to any of these addresses will be cancelled.

We deliver to over 100 countries around the world. The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically cancelled. Please select the correct country site for your order from the link in the corner of every page.

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Ecobox


YOOXYGEN’s ecobox is the e-commerce packaging made from 100% recycled or recyclable materials.

The entire box and all packing materials are made using cellulose gathered under environmentally, socially and economically sustainable conditions.
We suggest that you use it for all your returns.

Discover all the details of YOOX Group's eco-sustainable initiative.

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